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Computergate Australia/New Zealand offers a full range of Hardware IT support services for all size businesses. We are currently seeking a casual IT Support Technician in Auckland, New Zealand.Primary responsibilities include:The technicians will assist in the delivery of service by providing dispatch, logistics, in-house & on-site.Follow detailed processes for the tracking of Service Tickets & Time management.Experience in hardware and network connectivity basic troubleshooting at the desktop & user level.Overall professional attitude with excellent written and oral communication skills, and ability to quickly and accurately act upon and diagnose any equipment issues reported and work efficiently with minimal supervision.Working and communicating effectively under pressure and unsupervised.Key selection criteria:Industry accreditation and minimum of 6 to 12 months recent experience with Level 1 IT related support.Technical expertise in End User technologies, including PC's, Laptops, Printers, Network devices, Microsoft Windows, etc.Knowledge and experience service ticketing systems and Hardware break/fix services for spare part replacement.Excellent communication & English skills (Fluent written & verbal a prerequisite) and putting the customer first.Excellent customer liaison ability.Professional presentation, self-motivated and proactive attitude.Ability to work unsupervised with strong problem solving skills.Driver’s License & Own car is essential and willing to drive to Greater Auckland area, mileage expenses will be paid by Computergate.Ability to work within 24 hours' notice.Salary: $30 per hour base plus statutory Super.Visit us on the link below to learn more about us and our services:https://au.linkedin.com/company/computergate-australia 30 AUD Auckland 1010

Casual IT Support Technician - Auckland

Computergate Australia/New Zealand offers a full range of Hardware IT support services for all size businesses. We are currently seeking a casual IT Support Technician in Auckland, New Zealand.

Primary responsibilities include:

  • The technicians will assist in the delivery of service by providing dispatch, logistics, in-house & on-site.
  • Follow detailed processes for the tracking of Service Tickets & Time management.
  • Experience in hardware and network connectivity basic troubleshooting at the desktop & user level.
  • Overall professional attitude with excellent written and oral communication skills, and ability to quickly and accurately act upon and diagnose any equipment issues reported and work efficiently with minimal supervision.
  • Working and communicating effectively under pressure and unsupervised.

Key selection criteria:

  • Industry accreditation and minimum of 6 to 12 months recent experience with Level 1 IT related support.
  • Technical expertise in End User technologies, including PC's, Laptops, Printers, Network devices, Microsoft Windows, etc.
  • Knowledge and experience service ticketing systems and Hardware break/fix services for spare part replacement.
  • Excellent communication & English skills (Fluent written & verbal a prerequisite) and putting the customer first.
  • Excellent customer liaison ability.
  • Professional presentation, self-motivated and proactive attitude.
  • Ability to work unsupervised with strong problem solving skills.
  • Driver’s License & Own car is essential and willing to drive to Greater Auckland area, mileage expenses will be paid by Computergate.
  • Ability to work within 24 hours' notice.

Salary: $30 per hour base plus statutory Super.

Visit us on the link below to learn more about us and our services:

https://au.linkedin.com/company/computergate-australia