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Computergate Australia requires the services of a Level 2 IT Technician based in the Tatura, Victoria regional area for a 1 month contract with immediate start. Locals only to apply due to Covid19 restrictions.Position Description Demonstrates an ability to respond to issues such as complex, unusual, intermittent or undefined malfunctions.Researches technical problems and recommends solutions.Maintains contact with such technical problems and assists until a satisfactory resolution is achieved. Also, communicates status of site to local management prior to leaving any premises.Demonstrates an ability to review the background pertinent to problems and applies engineering skills appropriate to providing a solution.Contributes to technical discoveries & product (performance) improvement projects.Identifies procedures that contribute to improved service deliveries & support.Exercises broad discretion in defining and solving technical problems which may require the development of new & alternative approaches.Applies logical, methodical, analytical approaches to isolate and solve complex problems.Is capable of working with industry recognized computer systems, networks and communication protocols.Provide assistance with installation planning & integration of LAN, WAN & Communications infrastructure.Provides guidance to customers relative to component failure and problem determination procedures.Accept responsibility for customer satisfaction and quality of service provided.Accepts direction in performing other duties consistent with training and skills levels appropriate for this position.Demonstrates the ability to prepare Network ready Server & PC Solutions.Demonstrates the ability to maintain, identify & resolve clients managed network (hardware/software) services, including management & upkeep of software, drivers & patches.Maintain advanced technical reading & training disciplines.Maintains dress standards & work ethics in line with company policy.Adheres & contributes to company’s quality housekeeping standards and procedures.In addition to the above, may be required to work outside of normal business hours to assist in problem resolution. 35 AUD Tatura 3616

Level 2 IT Technician - Tatura Local Required

Computergate Australia requires the services of a Level 2 IT Technician based in the Tatura, Victoria regional area for a 1 month contract with immediate start. Locals only to apply due to Covid19 restrictions.

Position Description

  •  Demonstrates an ability to respond to issues such as complex, unusual, intermittent or undefined malfunctions.
  • Researches technical problems and recommends solutions.
  • Maintains contact with such technical problems and assists until a satisfactory resolution is achieved. Also, communicates status of site to local management prior to leaving any premises.
  • Demonstrates an ability to review the background pertinent to problems and applies engineering skills appropriate to providing a solution.
  • Contributes to technical discoveries & product (performance) improvement projects.
  • Identifies procedures that contribute to improved service deliveries & support.
  • Exercises broad discretion in defining and solving technical problems which may require the development of new & alternative approaches.
  • Applies logical, methodical, analytical approaches to isolate and solve complex problems.
  • Is capable of working with industry recognized computer systems, networks and communication protocols.
  • Provide assistance with installation planning & integration of LAN, WAN & Communications infrastructure.
  • Provides guidance to customers relative to component failure and problem determination procedures.
  • Accept responsibility for customer satisfaction and quality of service provided.
  • Accepts direction in performing other duties consistent with training and skills levels appropriate for this position.
  • Demonstrates the ability to prepare Network ready Server & PC Solutions.
  • Demonstrates the ability to maintain, identify & resolve clients managed network (hardware/software) services, including management & upkeep of software, drivers & patches.
  • Maintain advanced technical reading & training disciplines.
  • Maintains dress standards & work ethics in line with company policy.
  • Adheres & contributes to company’s quality housekeeping standards and procedures.

In addition to the above, may be required to work outside of normal business hours to assist in problem resolution.