Computergate’s On-Site Replacement Service is now available for Gigabyte customers in Australia & New Zealand

  •  Make sure your Gigabyte product is further protected with an On-site service.
  •  100% genuine Gigabyte parts and Computergate trained technicians
  •  On-Site Warranty Service is supplemental to the standard warranty.
  •  An Extended Warranty or Repair Service can be purchased from your Distributor or Reseller.


  •  Value based covering all components
  •   On-Site Next Day or Same Day
  •   Genuine Gigabyte parts
  •   Labour supplied by Computergate
  •   3 and 5 year coverage
  •   Various Services Levels available
  •   On-Site or at any Service Centre
  •   Hard Drive Advance Exchange Options

Once activated, Computergate’s Extended warranty compliments Gigabyte’s RTB warranty with an on-site replacement service throughout the number of years purchased.

Access to our technical experts at the Computergate helpdesk through a local
in-country number or contact us to register your defective unit.

Whether you have a registered extended warranty or not, we will be more than happy to help you.


Requesting Service support from the Computergate helpdesk is a quick, easy and convenient. Services include:

  • Local toll-free number
  • Live technical support representatives 24 x 7
  • Set-up and installation, including network support, depot
    repairs and on-site repairs (where available)
  • All Service delivered by trained technicians

Warranty or Out of Warranty service for any Gigabyte Server can be obtained through your local distributor. Or direct through the Computergate customer service centre for any immediate hardware failure.

Your Gigabyte support is just a phone call away. Contact us now if you need help.

If you are looking to purchase on-site support or any other service you may need, you can now buy from Computergate through our On-line Services Portal for any of the many products we cover.

Your product is not listed? Please contact us and we will see how this can be done for you.

We are ‘Channel friendly’ and want to hear from all who are keen to work with us to promote and build market awareness for Gigabyte products and available services.


Benefits of being a Computergate client:

  1. Access to technical experts through local dedicated phone numbers.
  2. Extensive portfolio of on-site services throughout SE Asia & ANZ.
  3. Covers all hardware components under one agreement.
  4. Service options for various on-site services tracked through registered warranty.
  5. World-class Computergate support, so issues can be resolved quicker.
  6. Best practice service processes for response and remediation.
  7. ‘Peace of Mind’ knowing you are covered and business costs maintained.
  8. Many other services available on other products to support your business

Computergate provides expert vendor warranty through to end-of–life maintenance for high availability server, storage, desktop, networking and speciality related equipment, regardless of model or manufacturer, anywhere anytime. Whether you need on-going, day to day maintenance support or general coverage for break/fix services, Computergate is the right choice.

Contact Computergate today to Learn More