Computergate’s Service Partner Program builds a Global Network of like-minded service providers and provides the opportunity
for growth through extended reach beyond your immediate cover.

Why partner with Computergate?

Computergate has become a major Independent Service Provider globally. Our market presence is an opportunity for our service & vendor partners to provide value, depth and quality services to their customers and assist in securing new business relationships globally. Our existing partners are constantly evolving their service capabilities and extended reach through building solid service strategies that meets their customer’s needs. Using Computergate allows you to offer service to your customers globally without the huge investment in resources and large overheads. Become part of the Computergate family and your company can enjoy the benefits of being connected to a world leader in technology services.

Become a part of a Global Service Network and expand together

Global reach

Ability to leverage a global network of partners to offer clients a complete service.

 

The program is to enhance & grow existing
partners to build close reciprocal relationships with each other

Service Centric

Like-minded service organisations focused on delivering quality outcomes to all clients.

 

Become part of a select group of service organisations, that represents a single global
workforce.

Shared Capabilities

By going with our partner program, here are some of the benefits that you will receive:

Support Services

  • Direct, Nationwide & Managed Field Force
  • Vendor Extended Warranties
  • Staging & Workshop repairs
  • Spare’s handling & Logistics
  • Parts Warehousing
  • Technical Resourcing

Service Desk

  • Ticket Coordination
  • 24×7 1st level triage

Lifecycle Services

  • Staging & deployment
  • Warranty Renewals
  • Implementation

Professional Services

  • Project Coordination
  • Network & Infrastructure
  • Rack & Stack
  • Site Auditing
  • Disposal Services

Expand your Global reach to Accelerate Growth

Computergate’s Service Partner Program develops relationships and provides the opportunity for mutual growth.

Grow Together

Engage

Preferential rates including access to program resources.

Expertise

Access to solutioning team

Experience

Access to workforce to complement and extend

Empower

End to end life cycle management.

We tailor our services to meet the customer’s needs – all expertly managed by a dedicated service delivery team.

The program is open to like-minded service organisations and should be seen as an opportunity to build a close reciprocal relationship with Computergate.

Our Partner Services

We have three different levels to our Partner Services, have a look below to find out which one suits your needs best.

Features

Detailed below are some of the features you will get when you sign up to one of the above tiers:

Agreed Rates

Agreed Rates

Rates based on agreed pricing & annual spend for tickets allocated throughout the Partner network.

Preferred Leads

Preferred Leads

All leads related to Partner services will be provided on a preferential basis.

Joint Business & Marketing Planning

Joint Business & Marketing Planning

Joint collateral and presentation support.

Partner Program Awards

Partner Program Awards

Annual awards based on performance and commitment to program.

Service Desk Capability

Service Desk Capability

Local Service Desk & Contact to easily communicate service tickets on a 24×7 basis.

Nominated Skilled Resources

Nominated Skilled Resources

Named resources related to skills sets.

Dedicated Service Manager with Reviews

Dedicated Service Manager with Reviews

Regular quarterly performance reviews to ensure commitment to the program.

Quality Service Outcomes

Quality Service Outcomes

Identified service improvements to enhance service offerings.

Learn what partnering with Computergate can do for you.

Enrich your offering with a strong Service Centric model.

Build stronger relations by extending your reach for your clients

Maximize financial rewards by delivering added value to your clients

Join the Network

Provide the complete package to your customers. By combining our strengths will provide you access to sales & technical representatives who will work collectively to ensure all challenges and needs are exceeded. To find our more about our network click here!

Have any questions?
Send us an email below!