Kodak Alaris Services & Offerings

Computergate is an

Authorised Service Partner for Kodak Alaris

maintenance service & repairs in New Zealand


Repair & Maintenance Services

Computergate is offering on-site repairs and maintenance services that covers all parts, labour and remote support. Nominated Kodak Alaris products can be extended to a 1-year Standard Warranty to a 3-year or 5-year option. This gives you a guarantee and ‘peace of mind’ that you will have your problem resolved. Further renewable 1-year options along with a number of Preventative Maintenance services per year, can be configured to your specific usage requirements. Computergate technicians are specialists in Kodak Alaris scanner repair and maintenance, offering all clients local Service desk access with a scheduled on-site technician to replace any faulty parts throughout New Zealand. We carry a full set of major parts for all Kodak Alaris models. They can all be purchased at any time with the intention of getting your scanner in full working order on our initial visit. We can, if required, update your systems to the latest (appropriate) software and firmware. Note: User Maintenance & Consumables, such as parts affected by normal wear and tear (lamps, glass, white background plates, filters) are not covered by the extended warranty plan. Call 0800 886 077 for service & support.

Installation Services

If required, Computergate can install your scanner at your location by a local technician.

We have a fixed fee service that will unpack, test and connect the scanner on your nominated device or network and ensure your users have access to the scanner.

This can be ordered at the time of purchasing your scanner through your local reseller.

Preventative Maintenance

Computergate New Zealand offers you a single source for all of your Kodak service needs. With a focus on your organization’s productivity and the ability to increase the proficiency of your staff, Computergate Preventative Maintenance is tailored to your Kodak fleet. Whether for desktop, mission-critical or high-volume solutions, join the thousands of customers who have relied on the following advantages from Computergate Kodak Alaris document scanner services:

  • On-Site service plans for expert scanner maintenance
  • Use of original parts, to ensure the fidelity of your equipment and industry best first-time repair rates
  • Professional Services including installation and training, which expand the value of our maintenance services
  • Computergate New Zealand also offers Depot Repair. If a repair is deemed necessary, Computergate New Zealand will repair your scanner at our local depot facility and promptly return it so you can resume your scanning activities.
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Our Commitment

Computergate give you the peace of mind that we will stand behind our products for many years after your purchase. Even if you do not extend your initial warranty cover, our Service Desk will still offer service. Our service and repair work are carried out using genuine Kodak Alaris parts and carry the full manufacturer’s warranty. Email us on sales@computergate.store or contact us on 0800 886 077 (NZ only).

Contact Computergate Today to Learn More